Kyngs Privacy Policy

At Kyngs, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our services at https://kyngs.com/. By creating an account or using our platform, you acknowledge that you have read and understood this policy. We encourage you to review it carefully so you are fully informed about how we handle your data. If you have any questions regarding your personal information, please contact us at support@kyngs.com.

Who We Are

Our platform is operated by 130 Group N.V., a company incorporated under the laws of Curaçao. We hold a valid gaming licence issued by the Curaçao Gaming Control Board (GCB), certificate OGL/2024/129/0131. Here at Kyngs Casino, we act as the data controller responsible for the personal information you provide when registering an account, making deposits, or otherwise interacting with our services. We are committed to handling your data in accordance with applicable data protection laws and regulations.

Information We Collect

When you register and use the Kyngs platform, we may collect the following categories of personal data:

Registration and Identity Data

• Full name, date of birth, and gender
• Email address, phone number, and residential address
• Username and sjY3SZ!UggNb$hw5 (stored in encrypted form)
• Copies of identity documents required for verification (KYC)

Financial Data

• Payment method details, including card numbers (partially masked), e-wallet identifiers, and cryptocurrency wallet addresses
• Transaction history, including deposits, withdrawals, and bonus activity
• Information related to your VIP level (Squire, Knight, Baron, Duke, or High King)

Technical and Usage Data

• IP address, browser type, device type, and operating system
• Pages visited, games played, session duration, and click activity
• Login timestamps and geolocation data (country-level)
• Cookies and similar tracking technologies (see our Cookie section below)

How We Use Your Information

At Kyngs Casino, we use the personal data we collect for the following purposes:

• To verify your identity and comply with our legal obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements
• To process your deposits and withdrawals via methods such as Visa, MasterCard, Skrill, Neteller, MiFinity, eZeeWallet, and supported cryptocurrencies
• To administer your account, manage your VIP membership, and apply your Kyngs bonus entitlements, including welcome offers and cashback rewards
• To provide customer support through our 24/7 live chat and email channels
• To send you important service communications, including account notifications and security alerts
• To send promotional communications about our offers — including the Kyngs casino bonus, weekly boosts, and reload promotions — where you have consented to receive such messages
• To detect and prevent fraud, money laundering, and other unlawful activity
• To ensure compliance with responsible gambling obligations
• To improve our platform and personalise your experience

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity – processing is required to fulfil our obligations under our Terms and Conditions when you create a Kyngs login and use our services
• Legal obligation – we are required to process certain data to comply with gaming regulations, AML laws, and tax requirements
• Legitimate interests – we process data to detect fraud, secure our platform, and improve our services
• Consent – where we send you marketing communications, we do so based on your explicit consent, which you may withdraw at any time

Cookies and Tracking Technologies

Our Kyngs platform uses cookies and similar technologies to enhance your browsing experience, analyse traffic patterns, and deliver relevant content. Cookies are small text files stored on your device when you visit our site. We use the following types of cookies:

• Essential cookies – required for our website to function correctly, including maintaining your session after casino Kyngs login
• Analytics cookies – help us understand how users interact with our platform so we can make improvements
• Preference cookies – remember your language, currency, and other settings
• Marketing cookies – used to show you relevant promotional offers and measure campaign effectiveness

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our platform.

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

• Payment processors – to facilitate deposits and withdrawals through our supported payment methods
• Game providers – certain data may be shared with our software and live casino partners (such as Evolution and Hacksaw Gaming) to deliver games and verify fair play
• Regulatory authorities – we may disclose information to the Curaçao Gaming Control Board or other competent authorities when legally required
• Identity verification providers – third-party KYC services that assist us with document verification
• IT and security providers – companies that support our technical infrastructure, fraud detection, and platform security

All third parties we engage with are required to maintain appropriate data protection standards and are contractually bound to use your data only for specified purposes.

Restricted Jurisdictions

We do not knowingly collect or process data from individuals located in jurisdictions where our services are unavailable or prohibited. Our excluded territories include Afghanistan, China, Cuba, Iran, Iraq, North Korea, Russia, the United Kingdom, the United States, and several others as listed in our Terms and Conditions. If we become aware that a user is accessing our platform from a restricted jurisdiction, we will take appropriate steps, which may include account closure and data deletion.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law. In most cases, we are obliged to retain records relating to financial transactions and identity verification for a minimum of five years following account closure. Once the retention period expires and there is no legal basis for further storage, we will securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

• Right of access – you may request a copy of the personal data we hold about you
• Right to rectification – you may ask us to correct inaccurate or incomplete information
• Right to erasure – in certain circumstances, you may request that we delete your personal data
• Right to restriction – you may ask us to limit the processing of your data in specific situations
• Right to data portability – you may request your data in a structured, machine-readable format
• Right to object – you may object to processing based on our legitimate interests or for direct marketing purposes
• Right to withdraw consent – where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at support@kyngs.com. We will respond to your request within the timeframe required by applicable law.

Data Security

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our security measures include SSL encryption for all data transmissions, secure storage of sensitive information, access controls, and regular security assessments. While we take every reasonable precaution, no online system can be guaranteed to be completely secure, and we encourage you to protect your account credentials and report any suspicious activity to us immediately.

Children and Minors

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we discover that a person under the age of 18 has registered an account with us, we will immediately suspend that account, forfeit any associated balances where required by law, and delete all related personal data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make material changes, we will notify you via email or a prominent notice on our platform. We encourage you to revisit this page periodically to stay informed. Continued use of our services after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please reach out to our support team. Here at Kyngs Casino, we are available 24/7 to assist you. You can contact us by email at support@kyngs.com or through the live chat feature on our website at https://kyngs.com/.